Find Auto Parts Online - Ashburn, Virginia

Alfarooq Tawfiq

Absolute disgrace of an auto parts store. Tried to scam me and charge 4 times the amount I needed to pay for the part, claiming it was discontinued from the dealer. Which is another lie because I got the part from the dealer for 1/4 of the price the agent from this store was trying to charge me. Would absolutely never recommend to this place to anyone and would like to inform anyone reading this to NEVER ORDER FROM THESE SCAMMERS. I wish there was an option to give 0 stars because even one star is too high of a rating for such a filthy and dishonest place.

A Russell

DO NO ORDER FROM THEM!! Would give a negative review if I could. I have had them look up my vin number to my car, so I could order a AC Condenser and the one they send was way too big and did not fit my car at all. I have talked to Ben Smith and Joey Samuel and they had the WORSE customer service. They charged me a ridiculous amount to ship it back to them when they gave me the wrong piece. They also tried to give me 25% off for my next purchase but why would I purchase again when you cant even send me the right AC Condenser? So I was charged for an item that I couldn't even use. SCAM

Ant W

Ordered part for 2009 Hyundai Genesis. Received in a timely manner. I was able to converse with customer service rep directly to ensure that I received correct part. We texted pictures of part to confirm. I do not like having parts missing from my vehicles. They took care of me. I will do business with them again. Thanks!!

Charlie Harte

I paid too much and 6 weeks later I received a partial of my order, supposed to have 2 fenders, received 1 and it is damaged. Now they are not taking my calls or responding to my texts and emails. I have been completely swindled and robbed, do not buy from this company.

Goddess King

Ordered in July still don't have all my parts, every week there's a difference excuse. Order placed with Keith, Alex, John. They all were quick to want payment, said it would be delivered in 7-10 business days & it's been 4 months only received 1 correct part trunk lift, 2nd complete part wrong the muffler system. Have not received bumper at all. They all sent parts to the wrong address several time. After while no call back or just text with limited communication. Do not order from this company. They are not forthright in conducting business. Now they have to be sued.

Chuck Clingerman

Ordered a speedometer assembly from Ray Phillips and was impressed with the effort to get the right part. Received it in good time and unit was exactly as promised.

Ordered OEM roof racks for two of my vehicles, having been pleased with the results so far. Ray sent pictures of the parts in question and they were the correct items. This is where the problems began. The parts I received were cheap aftermarket parts, the wrong parts entirely and not even complete. The next few weeks were spent unsuccessfully attempting to get in touch with the person who sold them to me I received excuse after excuse why I had not been able to get in touch with him and why I had not received information on returning the parts.
On the 22nd of this month I received a short email giving me an address in China to return the parts to with a promise to refund my money five days after the parts are received. The freight from USA to china is likely to be excessive and coming out of my pocket would make me question if it would be worth the loss to even try. I will attempt to contact them one more time for this but if I fail I will hand all the information over to my attourney and let him deal with them

A.M.

Warning Fraud Alert...! This company will take your credit card and personal information to purchase auto parts from other salvage yards. They will pretend to be you when making an order as you and what they do is charge you for the part, and then the business they ordered the part from will charge your card, and then of course you do a chargeback on the company that actually sold the part. They just attempted to pose as a very elderly gentleman from Arizona and purchase parts from our yard. DO NOT DO NOT DO NOT make any purchases with this company. They will defraud you. The company name is listed under the llc name of Verigeos. If you look at the BBB reviews you will see tons of people that have been scammed by this company.

Tita Caldwell Kyles

I searched and found a 2017 Hyundai Elantra AC Compressor for my daughters car. Find Auto Parts contacted me and provided pictures of same car with part needed. I just got car repaired today and we now have air. Eddie was very helpful through out the whole process and answered any questions I had. It took about 10 days to receive as I live in Alabama. Now, I will continue to trust this company for future needs.